Your Privacy,
Our Commitment

At Encodework Systems, we believe privacy is a fundamental right. This Privacy Policy describes clearly and transparently how we collect, use, and safeguard your personal information whenever you visit our app, website or engage with our services. We are committed to handling your data with care, integrity, and respect.

Information You Share With Us

We only collect personal information that you choose to provide, for instance when you:

• Submit an inquiry through our contact form
• Subscribe to receive our newsletter
• Take part in surveys or promotional contests
• Reach out to us for assistance or support

Information Collected Automatically

When you browse our app or website, certain technical data is collected automatically to help us maintain a smooth and secure experience:

• Device ID
• Pages visited and time spent
• IP address
• Browser type and version
• Date and time of your visit
• Referring website

Your information helps us serve you better. Specifically, we use it to:

• Deliver and continually improve our services
• Respond to your questions and requests promptly
• Keep you informed about updates and offerings relevant to you
• Understand how our website is used so we can enhance it
• Fulfil our obligations under applicable law

There are limited circumstances in which data may be disclosed:

• With your explicit, informed consent
• To fulfil a service you have specifically requested
• When required to comply with a legal obligation
• To defend or protect our legitimate rights and property

We take the protection of your data seriously. Appropriate technical and organisational security measures are in place to guard your personal information against unauthorised access, alteration, disclosure, or destruction. While no system can guarantee absolute security, we are committed to maintaining robust safeguards at all times.

You retain meaningful control over your personal data. You have the right to:

• Access your personal information
• Correct any inaccurate data we hold
• Request the deletion of your data
• Restrict how your data is processed
• Object to certain types of processing
• Request portability of your data

To exercise any of these rights, please contact us using the details in Section 10.

We use cookies to enhance your browsing experience and to understand how visitors interact with our site. Cookies are small files stored on your device that help us remember your preferences and improve our services. You may manage or disable cookies at any time through your browser settings; please note that doing so may affect the functionality of certain parts of our website.

You have the right to request the permanent deletion of your personal data held by Encodework Systems LLP. We respect your autonomy over your own information and are committed to honouring deletion requests promptly and completely.

How to Submit a Deletion Request

To request the erasure of your data, please contact us at info@encodework.com with the subject line "Data Deletion Request". Please include sufficient information to allow us to identify your records (such as your name and email address).

What Happens After You Request Deletion

• 01

  We will acknowledge your request within 5 business days

• 02

  Your data will be fully deleted or irreversibly anonymised within 30 days of verification

• 03

  You will receive written confirmation once the deletion is complete

• 04

  Backups containing your data will be purged within the next scheduled backup cycle

Exceptions

We may periodically revise this Privacy Policy to reflect changes in our practices, technology, or applicable regulations. When significant updates are made, we will publish the revised policy on this page with an updated effective date. We encourage you to review this page occasionally to stay informed.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please do not hesitate to reach out to us: